Article ID: 308550
Article Last Modified on 1/31/2007
APPLIES TO
- Microsoft Picture It! Photo 7.0 Premium Edition
- Microsoft Picture It! Photo 7.0 Premium Edition
- Microsoft Picture It! Digital Image Pro 7.0
- Microsoft Picture It! Photo 2002 Standard Edition
- Microsoft Picture It! Photo 2002 Premium Edition
- Microsoft Picture It! Publishing 2002 Gold
- Microsoft Picture It! Publishing 2002 Platinum Edition
- Microsoft Greetings 2002 Standard Edition
- Microsoft Picture It! Express 9.0
- Microsoft Picture It! Photo Premium 9
- Microsoft Digital Image Pro 9
- Microsoft Digital Image Suite 9
This article was previously published under Q308550
SYMPTOMS
When you use the Acer Technologies MiraScan software version 3.40 to scan documents in any of the programs that are listed in the "Applies to" section of this article, you select the My scanner software option, and then you click anywhere in the scanner software user interface, the program may stop responding (hang).
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
MORE INFORMATION
For information about how to contact Acer Technologies, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
65416 Hardware and Software Third-Party Vendor Contact List, A-K
60781 Hardware and Software Third-Party Vendor Contact List, L-P
60782 Hardware and Software Third-Party Vendor Contact List, Q-Z
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Additional query words: pip
Keywords: kbprb KB308550
