Article ID: 308397
Article Last Modified on 2/21/2007
APPLIES TO
- Microsoft Exchange 2000 Server Standard Edition
This article was previously published under Q308397
SYMPTOMS
In an Exchange 2000 environment, messages with special code page subject lines may not be decoded during the message tracking decode operation; the following error message may be logged four times in the Application event log:
Event Type: Error
Event Source: MSExchangeSA
Event Category: General
Event ID: 5007
Date: 8/22/2001
Time: 7:55:16 PM
User: N/A
Computer: test
Description:
An error occurred during the message tracking decode operation. Function:ScSaveGatewayTrackingDataEx . 0xc0070057 - The parameter is incorrect
CAUSE
This problem can occur because the message tracking decode operation does not work properly on certain specific code page e-mail subjects.
RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack
The English version of this fix should have the following file attributes or later:
Component: Message tracking
| File name | Version |
|---|---|
| Msgtrack.dll | 6.0.4720.67 |
NOTE: Because of file dependencies, this update requires Microsoft Exchange Server 2000 Service Pack 1.
STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 2.
Additional query words: exch2kp2w
Keywords: kbbug kberrmsg kbexchange2000presp2fix kbexchange2000sp2fix kbfix KB308397
