Article ID: 308387
Article Last Modified on 12/1/2007
APPLIES TO
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
- Microsoft Windows XP Professional x64 Edition
This article was previously published under Q308387
SYMPTOMS
If you use the Winnt.exe program to perform and unattended installation of Windows XP with the oempreinstall=yes switch, you may find that sound files on your computer have damaged file names.
A text file is used to describe long file name changes. This file is in original equipment manufacturer (OEM) format and must be translated to Unicode. The current translation uses the American National Standards Institute (ANSI) code page, which causes the file that is described by the original name to not be found.
CAUSE
This problem occurs because the translation from OEM format to Unicode format uses the American National Standards Institute (ANSI) code page, which causes there to be invalid characters in the file name.
RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows XP service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English-language version of this fix should have the following file attributes or later:
Date Time Version Size File name Platform
----------------------------------------------------------------
9/26/01 17:40 5.1.2600.14 8,192 Autolfn.exe Intel
9/26/01 17:40 5.1.2600.14 19,456 Autolfn.exe Itanium 64-bit
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Keywords: kbhotfixserver kbqfe kbbug kbenv kbfile kbfix kbqfe kbwinxpsp1fix KB308387
