Article ID: 308385
Article Last Modified on 1/31/2007
APPLIES TO
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
This article was previously published under Q308385
SYMPTOMS
When you run Windows 2000, you may receive an access violation error in Lsass.exe.
CAUSE
This behavior can be caused by underallocated memory on a Windows 2000 domain controller that is running Active Directory.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name Platform ------------------------------------------------------------------ 22-Sep-2001 01:44 5.0.2195.4384 355,600 Advapi32.dll 22-Sep-2001 01:44 5.0.2195.4141 133,904 Dnsapi.dll 22-Sep-2001 01:44 5.0.2195.4379 94,992 Dnsrslvr.dll 22-Sep-2001 01:45 5.0.2195.4301 525,072 Instlsa5.dll 22-Sep-2001 01:44 5.0.2195.4117 143,120 Kdcsvc.dll 18-Sep-2001 16:32 5.0.2195.4360 199,440 Kerberos.dll 04-Sep-2001 12:32 5.0.2195.4276 71,024 Ksecdd.sys 06-Sep-2001 21:31 5.0.2195.4301 507,152 Lsasrv.dll 128-bit 06-Sep-2001 21:31 5.0.2195.4301 507,152 Lsasrv.dll 56-bit 06-Sep-2001 21:31 5.0.2195.4301 33,552 Lsass.exe 22-Sep-2001 01:44 5.0.2195.4153 312,080 Netapi32.dll 22-Sep-2001 01:44 5.0.2195.4357 358,672 Netlogon.dll 22-Sep-2001 01:44 5.0.2195.4391 912,144 Ntdsa.dll 22-Sep-2001 01:44 5.0.2195.4373 387,344 Samsrv.dll 22-Sep-2001 01:44 5.0.2195.4117 111,376 Scecli.dll 22-Sep-2001 01:44 5.0.2195.3649 248,592 Scesrv.dll 22-Sep-2001 01:44 5.0.2195.4025 50,960 W32time.dll 02-Aug-2001 00:44 5.0.2195.4025 56,592 W32tm.exe
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.
MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server Product
For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:
296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes
Additional query words: kbDirServices
Keywords: kbbug kbfix kbwin2000presp3fix kbqfe kbwin2000sp3fix kbdirservices kbhotfixserver KB308385