Article ID: 308361
Article Last Modified on 10/30/2006
APPLIES TO
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
This article was previously published under Q308361
SYMPTOMS
When you play the game Quake in Microsoft Windows XP, Quake may quit abnormally.
RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Windows XP. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to obtain the latest Windows XP service pack
Note The Windows XP Application Compatibility Update is included in Windows XP Service Pack 1 (SP1).
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------- 24-Sep-2001 16:10 5.1.2600.14 1,229,824 Acgenral.dll 24-Sep-2001 16:10 5.1.2600.14 370,688 Aclayers.dll 24-Sep-2001 16:10 5.1.2600.14 45,568 Aclua.dll 24-Sep-2001 16:10 5.1.2600.14 204,288 Acspecfc.dll 24-Sep-2001 16:10 5.1.2600.14 148,480 Acverfyr.dll 24-Sep-2001 16:10 5.1.2600.14 105,472 Acxtrnal.dll 12-Oct-2001 21:56 189,750 Apphelp.sdb 24-Sep-2001 16:11 81,408 Apps.chm 10-Oct-2001 11:22 5.1.2600.15 1,181,184 D3d8.dll 12-Oct-2001 21:56 8,140 Drvmain.sdb 12-Oct-2001 21:56 134,388 Msimain.sdb 12-Oct-2001 16:08 6.4.2600.0 356,352 Qdvd.dll 12-Oct-2001 21:56 1,032,922 Sysmain.sdb 12-Oct-2001 19:04 5.6.0.6914 483,379 Vbscript.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows XP Service Pack 1.
Keywords: kbbug kbfix kbqfe KB308361
