Article ID: 307709
Article Last Modified on 1/31/2007
APPLIES TO
- Microsoft Office 2000 Premium Edition, when used with:
- Microsoft Windows 95
This article was previously published under Q307709
SYMPTOMS
Shortly after you open a file that contains Portuguese-Brazilian text, you receive the following error message:
CAUSE
This problem may occur if you are running Microsoft Windows 95, and the Portuguese/Brazilian and Spanish proofing tools are installed.
RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack
The Portuguese/Brazilian version of this fix should have the following file attributes or later. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
-------------------------------------------------------
01-Nov-2001 12:48 454,144 Msgr2pb.msp
01-Nov-2001 13:09 725,504 Msgr2pb_admin.msp
06-Jul-2001 11:11 2,882 Readme.txt
Temporary Workaround
To temporarily work around this problem, use either of the following methods:
- Copy the text to a new document but do not copy the last paragraph mark.
-or-
- Save the document in Rich Text Format (RTF), and then reload and save as a Word document again ("round-trip" the file).
STATUS
Microsoft has confirmed that this is a problem with the Portuguese/Brazilian proofing tools under Microsoft Windows 95. This problem was first corrected in Microsoft Office 2000 Service Pack 3 (SP-3).
Additional query words: crash failure user crashes crashing crashed quit quitting quits fail fails failing failed break
Keywords: kbbug kbfix kbqfe kboffice2000sp3fix kbhotfixserver KB307709
