Article ID: 307592
Article Last Modified on 7/28/2006
APPLIES TO
- Microsoft Outlook 2002 Standard Edition
This article was previously published under Q307592
SYMPTOMS
When you direct book a resource in Outlook 2002 and view the resource in Microsoft Schedule+ 7.5, both the Subject and the Where fields are truncated to the first letter.
CAUSE
This problem occurs because Outlook 2002 stores both Subject and the Where field strings in Unicode.
RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
307841 OFFXP: How to Obtain the Latest Office XP Service Pack
After you install the hotfix, the following files will have the listed attributes or later:
Version Time Version Size File name
--------------------------------------------------------
30-Aug-2001 02:38 10.0.3228.0 342,336 Exsec32.dll
09-Jul-2001 01:56 3,584 Olk2002.mst
13-Sep-2001 01:11 10.0.3311.0 6,302,024 Outllib.dll
13-Sep-2001 01:11 10.0.3311.0 47,432 Outlook.exe
13-Sep-2001 01:11 10.0.3311.0 117,064 Outlph.dll
16-Jun-2001 18:05 10.0.3012.0 133,448 Rm.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office XP Service Pack 1.
Keywords: kbbug kbfix kbofficexppresp1fix kbqfe kbofficexpsp1fix kbhotfixserver KB307592
