Article ID: 307357
Article Last Modified on 7/28/2006
APPLIES TO
- Microsoft Outlook 2002 Standard Edition
This article was previously published under Q307357
SYMPTOMS
When you upgrade from Microsoft Outlook 2000 to Microsoft Outlook 2002, your settings in the Offline Address Book (OAB) in Outlook 2000 are not retained.
Furthermore, after upgrading you will note that your Offline Address Book settings will be set to download the Offline Address Book with no details.
RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
307841 OFFXP: How to Obtain the Latest Office XP Service Pack
The English version of this fix should have the following file attributes or later:
Date Time Size File name
-------------------------------------------------
25-Apr-2002 21:24 4,016,640 OUTLOOK_Admin.msp
25-Apr-2002 20:00 2,159,184 OUTLOOK.msp
25-Apr-2002 20:47 2,873 Readme.txt
After the hotfix is installed, the following files will have the listed attributes or later:
Date Time Version Size File name
-----------------------------------------------------------------
29-Nov-2001 01:21 10.0.3527.0 47,432 Recall.dll
20-Dec-2001 18:44 10.0.3618.0 92,488 Outlmime.dll
23-Jan-2002 12:32 10.0.3716.0 342,344 Exsec32.dll
05-Feb-2002 15:14 10.0.3729.0 117,064 Outlph.dll
11-Apr-2002 14:40 10.0.4009.0 534,856 Outlcm.dll
24-Apr-2002 10:44 10.0.4016.0 6,306,120 Outllib.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office XP Service Pack 2 (SP-2).
Keywords: kbbug kbfix kbqfe kbofficexpsp2fix kbhotfixserver KB307357
