Article ID: 307306
Article Last Modified on 2/20/2007
APPLIES TO
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
This article was previously published under Q307306
SYMPTOMS
You cannot use backup software to back up or restore an encrypted folder that is located in an unencrypted folder to which the backup operator does not have access.
CAUSE
This problem occurs because the OpenEncryptedFileRaw function that is called with the CREATE_FOR_DIR flag does not work on Windows 2000-based computers. The function returns error 32 (ERROR_SHARING_VIOLATION).
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The English-language version of this fix should have the following file attributes or later:
Date Time Version Size File name
--------------------------------------------------------
07-Nov-2001 23:00 5.0.2195.4600 123,664 Adsldp.dll
07-Nov-2001 23:00 5.0.2195.4308 130,832 Adsldpc.dll
07-Nov-2001 23:00 5.0.2195.4016 62,736 Adsmsext.dll
07-Nov-2001 23:00 5.0.2195.4551 355,600 Advapi32.dll
07-Nov-2001 23:00 5.0.2195.4141 133,904 Dnsapi.dll
07-Nov-2001 23:00 5.0.2195.4379 91,408 Dnsrslvr.dll
07-Nov-2001 23:02 5.0.2195.4607 521,488 Instlsa5.dll
07-Nov-2001 23:00 5.0.2195.4600 145,680 Kdcsvc.dll
05-Nov-2001 20:02 5.0.2195.4592 199,440 Kerberos.dll
04-Sep-2001 17:32 5.0.2195.4276 71,024 Ksecdd.sys
07-Nov-2001 20:57 5.0.2195.4607 503,568 Lsasrv.dll
07-Nov-2001 20:57 5.0.2195.4607 33,552 Lsass.exe
06-Nov-2001 20:56 5.0.2195.4600 107,280 Msv1_0.dll
07-Nov-2001 23:00 5.0.2195.4594 306,960 Netapi32.dll
07-Nov-2001 23:00 5.0.2195.4603 358,672 Netlogon.dll
07-Nov-2001 23:00 5.0.2195.4600 912,656 Ntdsa.dll
07-Nov-2001 23:00 5.0.2195.4600 387,856 Samsrv.dll
07-Nov-2001 23:00 5.0.2195.4583 128,784 Scecli.dll
07-Nov-2001 23:00 5.0.2195.4600 299,792 Scesrv.dll
07-Nov-2001 23:00 5.0.2195.4600 48,400 W32time.dll
06-Nov-2001 20:43 5.0.2195.4600 56,592 W32tm.exe
07-Nov-2001 23:00 5.0.2195.4600 125,712 Wldap32.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.
MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server Product
For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:
296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes
Additional query words:
Keywords: kbbug kbfix kbwin2000presp3fix kbqfe kbwin2000sp3fix kbenv kbsecurity kbbackup kbhotfixserver KB307306
