Article ID: 306497
Article Last Modified on 1/31/2007
APPLIES TO
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
This article was previously published under Q306497
SYMPTOMS
The Lsass.exe system process may unexpectedly quit with a -1073741819 status code. When this occurs, your computer may shut down and then restart.
CAUSE
This problem can be caused by an access violation that happens randomly because an uninitialized handle was passed by a downlevel layer.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The English version of this fix should have the following file attributes or later:
Date Time Size File name
-----------------------------------------------------
Aug-23-2001 23:05 123,664 Adsldp.dll
Aug-23-2001 23:05 130,832 Adsldpc.dll
Aug-23-2001 23:05 62,736 Adsmsext.dll
Aug-23-2001 23:05 355,088 Advapi32.dll
Aug-23-2001 23:05 135,440 Dnsapi.dll
Aug-23-2001 23:05 94,992 Dnsrslvr.dll
Aug-23-2001 23:05 525,072 Instlsa5.dll
Aug-23-2001 23:05 143,120 Kdcsvc.dll
Aug-7-2001 11:03 197,392 Kerberos.dll
Jun-26-2001 20:16 69,456 Ksecdd.sys
Aug-23-2001 22:26 507,152 Lsasrv.dll
Aug-23-2001 22:26 33,552 Lsass.exe
Aug-23-2001 23:00 107,280 Msv1_0.dll
Aug-23-2001 23:05 306,448 Netapi32.dll
Aug-23-2001 23:05 358,160 Netlogon.dll
Aug-23-2001 23:05 910,096 Ntdsa.dll
Aug-23-2001 23:05 386,320 Samsrv.dll
Aug-23-2001 23:05 128,784 Scecli.dll
Aug-23-2001 23:05 299,792 Scesrv.dll
Aug-23-2001 23:05 48,400 W32time.dll
Aug-8-2001 21:44 56,592 W32tm.exe
Aug-23-2001 23:05 125,200 Wldap32.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.
MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server Product
For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:
296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes
Additional query words: C0000005
Keywords: kberrmsg kbbug kbfix kbwin2000presp3fix kbqfe kbwin2000sp3fix kbenv kbsecurity kbhotfixserver KB306497
