Article ID: 306483
Article Last Modified on 1/31/2007
APPLIES TO
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
This article was previously published under Q306483
SYMPTOMS
When you run Active Directory on a Windows 2000 Server-based computer and there is high memory usage (if the commit limit is reached or if LSASS is out of virtual memory), you may receive an LSASS access violation error message.
To verify that this problem is occurring on your computer, confirm the CPU utilization by using Performance Monitor.
CAUSE
This problem occurs because a memory location is freed twice while recovering from the memory allocation not working.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The English-language version of this fix should have the following file attributes or later:
Date Time Version Size File name
----------------------------------------------------
9/10/01 23:12 5.0.2195.4276 355,600 Advapi32.dll
9/10/01 23:12 5.0.2195.4141 133,904 Dnsapi.dll
9/10/01 23:12 5.0.2195.3649 90,896 Dnsrslvr.dll
9/10/01 23:12 5.0.2195.4301 525,072 Instlsa5.dll
9/10/01 23:12 5.0.2195.4117 143,120 Kdcsvc.dll
9/07/01 22:03 5.0.2195.4310 199,440 Kerberos.dll
9/04/01 18:32 5.0.2195.4276 71,024 Ksecdd.sys
9/07/01 03:31 5.0.2195.4301 507,152 Lsasrv.dll
9/07/01 03:31 5.0.2195.4301 33,552 Lsass.exe
9/10/01 23:12 5.0.2195.4153 312,080 Netapi32.dll
9/10/01 23:12 5.0.2195.4117 369,424 Netlogon.dll
9/10/01 23:12 5.0.2195.4301 910,608 Ntdsa.dll
9/10/01 23:12 5.0.2195.4316 386,832 Samsrv.dll
9/10/01 23:12 5.0.2195.4117 111,376 Scecli.dll
9/10/01 23:12 5.0.2195.3649 248,592 Scesrv.dll
9/10/01 23:12 5.0.2195.4025 50,960 W32time.dll
8/02/01 06:44 5.0.2195.4025 56,592 W32tm.exe
WORKAROUND
To work around this problem, increase paging space or physical memory. If you are running Windows 2000 Advanced Server, you can also enable 3 GB of program memory to work around the problem.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.
MORE INFORMATION
For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:
296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes
Additional query words:
Keywords: kbbug kbfix kbwin2000presp3fix kbqfe kbwin2000sp3fix kbsecurity kbhotfixserver KB306483
