Article ID: 306327
Article Last Modified on 7/28/2006
APPLIES TO
- Microsoft Outlook 2002 Standard Edition
This article was previously published under Q306327
SYMPTOMS
When you try to view a replicated child folder, you receive the following error message:
This issue occurs only if the parent folder is not replicated along with the child folder.
CAUSE
When Outlook 2002 tries to access the child folder, Outlook 2002 tries to build a Uniform Resource Locator (URL) list by accessing the parent folder as well. Because the parent folder is not replicated, Outlook 2002 cannot access it. Therefore, you receive the error message.
RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
307841 OFFXP: How to Obtain the Latest Office XP Service Pack
NOTE: This is a post-SP1 fix, which means it requires Outlook 2002 Service Pack 1 installed prior to installing this fix.
The fix should have the following file attributes or later:
Date Time Version Size File name -------------------------------------------------------- 12-Dec-2001 05:13 10.0.3604.0 534,856 Outlcm.dll 21-Dec-2001 00:43 10.0.3618.0 6,306,120 Outllib.dll 21-Dec-2001 00:44 10.0.3618.0 92,488 Outlmime.dll 29-Nov-2001 07:21 10.0.3527.0 47,432 Recall.dll
NOTE: This is a global fix for all languages.
WORKAROUND
When you replicate public folders, make sure that the parent public folder is also replicated. Alternatively, you can use earlier versions of Microsoft Outlook such as Microsoft Outlook 2000 or Microsoft Outlook 98 to access the child folder.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office XP Service Pack 2 (SP-2).
Keywords: kbbug kbfix kbqfe kbofficexpsp1fix kbofficexpsp2fix kbhotfixserver KB306327