Article ID: 306290
Article Last Modified on 1/31/2007
APPLIES TO
- Microsoft Project Server 2002
- Microsoft Project 2002 Professional Edition
This article was previously published under Q306290
SYMPTOMS
In Microsoft Project 2002, you may experience long delays when you save or when you open an Enterprise project plan. Long delays may also occur when you click the Tools menu, and then click Build Team from Enterprise.
CAUSE
This problem may occur if the following conditions are true:
- You have many projects or resources that are stored in the database. You may experience a long delay if, for example, 3000 resources are defined and you try to display the Build from Team dialog box. Project 2002 may require several minutes to read all the resources and the summary assignment records to determine the availability of each resource.
- All or many of your Project Enterprise resources are assigned to all projects.
- Some Project Enterprise resources are assigned to many projects. For example, long delays may occur if only 15 resources are each assigned to 1000 different projects.
MORE INFORMATION
When Project 2002 opens an Enterprise project, all the data that the project requires is loaded into memory. Additionally, Enterprise resources require that the summary assignment information also be loaded for all projects that are assigned to the resource. This contrasts with projects that are saved in the Microsoft Project (*.MPP) format. Projects saved as *.MPP do not load the resource assignment information.
RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Project 2002 and Microsoft Project Server 2002. To resolve this problem you must install the latest service pack for both the Microsoft Project 2002 client and the Microsoft Project 2002 server.
For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
867829 How to obtain the latest Microsoft Project 2002 service pack
867830 How to obtain the latest Microsoft Project Server 2002 service pack
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this hotfix for the Project-based client computer has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------------- 09-Oct-2002 23:30 8,859,648 Project10.msp
The English version of this hotfix for the Project Server-based computer has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------------- 09-Oct-2002 23:52 3,524,608 Prjsvr10.msp
After the client-side hotfix Project10.msp is installed, the following files will have these listed attributes or later:
Date Time Version Size File name -------------------------------------------------------------- 22-May-2002 22:37 10.0.4109.0 7,445,320 Owc10.dll 09-Oct-2002 19:31 10.0.2002.1009 909,824 Pj10od10.dll 09-Oct-2002 19:31 10.0.2002.1009 4,108,800 Pjoledb.dll 09-Oct-2002 19:31 10.0.2002.1009 10,101,248 Winproj.exe
After the server-side hotfix Prjsvr10.msp is installed, the following files will have these listed attributes or later:
Date Time Version Size File name -------------------------------------------------------------- 30-Aug-2002 00:13 611 Build.inc 05-Sep-2002 19:19 6,133 Clntutil.asp 05-Sep-2002 19:19 13,525 Dlmain.asp 05-Sep-2002 19:19 6,946 Issshell.asp 05-Sep-2002 19:19 16,837 Linkissu.asp 05-Sep-2002 19:19 3,975 New4task.asp 17-Sep-2002 00:56 10.2002.0.916 626,688 Pds.dll 09-Oct-2002 19:31 10.0.2002.1009 909,824 Pj10od10.dll 29-Aug-2002 19:20 914,153 Pjclient.cab 01-Oct-2002 01:00 10.0.2002.930 167,936 Pjobjprv.dll 09-Oct-2002 19:31 10.0.2002.1009 4,108,800 Pjoledb.dll 06-Aug-2002 18:16 3,584 Prjsvre.mst 05-Sep-2002 19:19 53,683 Svrdbdl.asp
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was first corrected in Project 2002 Service Pack 1 and Project Server 2002 Service Pack 1.
Additional query words: PRJ2002 FIX
Keywords: kbhotfixserver kbqfe kbprojectserver2002sp1fix kbqfe kbbug kbfix KB306290
