Article ID: 306257
Article Last Modified on 2/19/2007
APPLIES TO
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
- Microsoft Windows XP Professional
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Tablet PC Edition
- Microsoft Windows XP Professional for Itanium-based systems
- Microsoft Windows XP Media Center Edition 2002
This article was previously published under Q306257
SYMPTOMS
The NetBIOS "computer name <03>" name (as shown by the nbtstat -n command) may remain unregistered under the following conditions:
- After you first unplug the network cable (for a long enough period of time to detect a Plug and Play event, about 30 seconds), and then plug the cable back in, the NetBIOS "computer name <03>" remains unregistered.
- When you change the TCP/IP subnet (while the computer is hibernating, connect it to another subnet, and then wake up from hibernate on the new subnet) and run the ipconfig /release command followed by the ipconfig /renew command, ipconfig/release unregisters the NetBIOS "computer name <03>" name, but ipconfig/renew does not restore it.
Note This problem is intermittent and depends on the processor speed.
RESOLUTION
Windows 2000
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name ----------------------------------------------------- 23-Aug-2001 01:44 5.0.2195.4214 34,576 Msgsvc.dll
Windows XP
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Note This hotfix was packaged by using 814566 as the Microsoft Knowledge Base article. Therefore, the file name for this hotfix is Q814566_wxp_sp2_ia64_enu.exe.
Prerequisites
You must be running Windows XP Service Pack 1 to install this hotfix.
Restart Requirement
You must restart your computer after you apply this hotfix.
File Information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows XP (32-bit editions)
Date Time Version Size File name ----------------------------------------------------- 11-Feb-2003 21:17 5.1.2600.1168 33,280 Msgsvc.dll
Windows XP 64-Bit Edition SP1
Date Time Version Size File name Platform ------------------------------------------------------------- 11-Feb-2003 21:17 5.1.2600.1168 97,792 Msgsvc.dll IA-64
WORKAROUND
To work around this problem, stop and then start the Messenger service to register the NetBIOS "computer name <03>" name.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article. This problem was first corrected in Windows 2000 Service Pack 3.
MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the following article number to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server Product
For additional information about how to install multiple hotfixes with only one restart, click the following article number to view the article in the Microsoft Knowledge Base:
296861 How to Install Multiple Windows Updates or Hotfixes with Only One Reboot
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the following article number to view the article in the Microsoft Knowledge Base:
249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes
Additional query words: kbDirServices messenger
Keywords: kbbug kbfix kbwin2000presp3fix kbqfe kbwin2000sp3fix kbenv kbdirservices kbhotfixserver KB306257
