Article ID: 306119
Article Last Modified on 2/20/2007
APPLIES TO
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
This article was previously published under Q306119
SYMPTOMS
When the Adobe Type Manager font driver (Atmfd.dll) loads, you may receive the following error message on a blue screen:
CAUSE
This problem can be caused by a synchronization problem in Win32k.sys that occurs when the Atmfd.dll file is loaded.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
--------------------------------------------------------
19-Sep-2001 16:59 5.0.2195.39 234,768 Gdi32.dll
19-Sep-2001 16:59 5.0.2195.42 708,368 Kernel32.dll
25-Jun-2001 21:17 3.10.0.103 47,808 User.exe
19-Sep-2001 16:59 5.0.2195.43 379,664 User32.dll
19-Sep-2001 16:59 5.0.2195.43 368,400 Userenv.dll
19-Sep-2001 16:54 5.0.2195.43 1,642,448 Win32k.sys
29-Aug-2001 18:23 5.0.2195.42 178,448 Winlogon.exe
19-Sep-2001 16:59 5.0.2195.41 252,176 Winsrv.dll
Uniproc only files
Date Time Version Size File name
--------------------------------------------------------
19-Sep-2001 17:00 5.0.2195.42 708,368 Kernel32.dll
19-Sep-2001 17:00 5.0.2195.43 1,642,448 Win32k.sys
19-Sep-2001 16:59 5.0.2195.41 252,176 Winsrv.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.
MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server Product
For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:
296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes
Additional query words: kbBaseOS
Keywords: kberrmsg kbbug kbfix kbwin2000presp3fix kbqfe kbwin2000sp3fix kbenv kboswin2000fix kbhotfixserver KB306119
