Article ID: 305650
Article Last Modified on 1/31/2007
APPLIES TO
- Microsoft Windows 98 Standard Edition
- Microsoft Windows 98 Second Edition
This article was previously published under Q305650
SYMPTOMS
When you attempt to start Windows, you may receive the following command-line error message:
When you attempt to start Windows in Safe mode, you may receive the following message:
It is now safe to turn off your computer.
-or-
The computer may automatically shut down.
CAUSE
This behavior can occur if the keyboard driver file, Keyboard.drv, is missing or damaged.
RESOLUTION
To resolve this issue, extract a new copy of Keyboard.drv from your Windows compact disc to the Windows\System folder. To do this, follow these steps:
- Insert a Windows 98 Startup disk, and then start the computer.
- Select Start computer with CD-ROM support on the Microsoft Windows 98 Startup menu, and then press ENTER.
- Note the drive letter assigned to the CD-ROM drive. For example, E.
- Insert the Windows 98 compact disc into the computer's CD-ROM or DVD-ROM drive.
- At the command prompt, type Ext, and then press ENTER.
Microsoft Extract Command Line Helper starts. - At the Please enter the path to the Windows CAB files (a:) message, type
drive:\win98 (wheredriveis the drive letter that you noted in step 3), and then press ENTER. For example:E:\win98 <ENTER>
- At the Please enter the name(s) of the files(s) you want to extract message, type Keyboard.drv, and then press ENTER.
- At the Please enter the path to extract to ("Enter" for current directory) message, type C:\Windows\System, and then press ENTER.
- At the Is this okay? (y/n) message, type y, and then press ENTER. If you receive the following message
type y, and then press ENTER. The file is extracted.
Overwrite C:\Windows\System\Keyboard.drv (Yes/No/All)?
- Remove the Windows 98 Startup disk, and then restart the computer.
Keywords: kberrmsg kbprb KB305650
