Article ID: 305554
Article Last Modified on 6/5/2003
APPLIES TO
- Microsoft COM+ 1.0, when used with:
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
This article was previously published under Q305554
SYMPTOMS
An access violation occurs in the Remote Procedure Call Server Service (RPCSS, or Svchost.exe).
RESOLUTION
To resolve this problem, obtain Microsoft COM+ Rollup Hotfix 17. For additional information, click the article number below to view the article in the Microsoft Knowledge Base:
311158 INFO: Availability of Windows 2000 Post-Service Pack 2 COM+ Hotfix Rollup Package 17
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.
MORE INFORMATION
The call stack appears as follows:
rpcss!CMid__GetBinding+0x130 (FPO: [Non-Fpo])
rpcss!ResolveClientOXID+0x1e6 (FPO: [Non-Fpo])
rpcss!_ClientResolveOXID+0x27 (FPO: [Non-Fpo])
RPCRT4!Invoke+0x30
RPCRT4!NdrStubCall2+0x63d (FPO: [Non-Fpo])
RPCRT4!NdrServerCall2+0x17 (FPO: [Non-Fpo])
RPCRT4!DispatchToStubInC+0x32 (FPO: [Non-Fpo])
RPCRT4!RPC_INTERFACE__DispatchToStubWorker+0x100 (FPO: [Non-Fpo])
RPCRT4!RPC_INTERFACE__DispatchToStub+0x5e (FPO: [Non-Fpo])
RPCRT4!LRPC_SCALL__DealWithRequestMessage+0x1d6 (FPO: [Non-Fpo])
RPCRT4!LRPC_ADDRESS__DealWithLRPCRequest+0x10c (FPO: [Non-Fpo])
RPCRT4!LRPC_ADDRESS__ReceiveLotsaCalls+0x1eb (FPO: [Non-Fpo])
RPCRT4!RecvLotsaCallsWrapper+0x9 (FPO: [1,0,0])
RPCRT4!BaseCachedThreadRoutine+0x11f (FPO: [Non-Fpo])
RPCRT4!ThreadStartRoutine+0x18 (FPO: [Non-Fpo])
KERNEL32!BaseThreadStart+0x52 (FPO: [Non-Fpo])
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server Product
For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:
296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes
Additional query words: kbIISCom kbWin2000preSP3COMRollup17Fix AV RPCSS service
Keywords: kbbug kbfix kbwin2000presp3fix kbwin2000sp3fix KB305554
