Article ID: 305122
Article Last Modified on 1/31/2007
APPLIES TO
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
This article was previously published under Q305122
SYMPTOMS
When you log off from a session where you used Kerberos credentials on a computer that runs Windows 2000, an access violation may occur in Lsass.exe.
CAUSE
This behavior occurs if only one of the two handles that are related to Kerberos credentials is closed. The Kerberos credentials are purged in one of the handles. The credentials are then purged again in the other handle, which causes the access violation.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
This fix should be applied to both server and client systems that run Windows 2000.
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
------------------------------------------------------------------
8/2/2001 03:10p 5.0.2195.4041 502,032 Lsasrv.dll (56-bit)
8/2/2001 03:20p 5.0.2195.4003 355,088 Advapi32.dll
8/2/2001 03:15p 5.0.2195.4041 519,440 Instlsa5.dll
8/2/2001 03:20p 5.0.2195.3951 143,120 Kdcsvc.dll
8/2/2001 03:09p 5.0.2195.4041 197,392 Kerberos.dll
6/26/2001 08:16p 5.0.2195.3781 69,456 Ksecdd.sys
8/2/2001 03:10p 5.0.2195.4041 501,520 Lsasrv.dll
8/2/2001 03:10p 5.0.2195.4041 33,552 Lsass.exe
8/2/2001 03:20p 5.0.2195.3868 909,072 Ntdsa.dll
8/2/2001 03:20p 5.0.2195.4005 382,224 Samsrv.dll
8/2/2001 03:20p 5.0.2195.3781 128,784 Scecli.dll
8/2/2001 03:20p 5.0.2195.3649 299,792 Scesrv.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.
MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server Product
For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:
296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes
Additional query words:
Keywords: kbbug kbfix kbwin2000presp3fix kbqfe kbwin2000sp3fix kbsecurity kbhotfixserver KB305122
