Article ID: 304688
Article Last Modified on 2/19/2007
APPLIES TO
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
This article was previously published under Q304688
SYMPTOMS
Texas Instruments CardBus controllers may be incorrectly identified as 24-bit devices instead of 32-bit devices in Windows 2000. This limits the resources that are available to be under a 16-MB cap.
When the computer reboots after the device is detected, Windows may enter a continuous reboot loop, encountering a 0xb4 stop error (integrated video conflict).
CAUSE
This issue occurs because Pcmcia.sys cannot correctly identify the Texas Instruments CardBus controller.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
--------------------------------------------------------
28-May-2001 21:24 34,756 Ntdetect.com
01-Aug-2001 21:41 5.0.2195.4023 59,120 Pci.sys
04-Aug-2001 09:20 5.0.2195.4062 109,264 Pcmcia.sys
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.
MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173 Datacenter Program and Windows 2000 Datacenter Server Product
For additional information on how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:
296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes
Additional query words: kbBaseOS card bus
Keywords: kbbug kbfix kbwin2000presp3fix kbqfe kbwin2000sp3fix kboswin2000fix kbhotfixserver KB304688
