Article ID: 304573
Article Last Modified on 7/28/2006
APPLIES TO
- Microsoft Outlook 2002 Standard Edition
This article was previously published under Q304573
SYMPTOMS
You cannot log on to Outlook 2002 with the user principal name (UPN) logon method in a Microsoft Windows 2000 domain. The only format supported is User/Domain format.
RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
307841 OFFXP: How to Obtain the Latest Office XP Service Pack
The English-language version of this fix should have the following file attributes or later:
Date Time Version Size File name
-----------------------------------------------------
5/17/2001 11:59:48 10.0.2915.0 1966080 OUTLLIBR.DLL
6/25/2001 11:56:12 - 3584 CaDpcPatch.mst
7/6/2001 17:35 10.0.3103.0 538952 emsmdb32.dll
7/19/2001 2:19:51 10.0.3117.0 125256 emsui32.dll
7/19/2001 1:58:26 - 140288 OLKINTL.msp
7/19/2001 2:02:44 - 770560 OLKINTL_Admin.msp
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office XP Service Pack 1.
MORE INFORMATION
The fix detects the at sign (@) in the Name field and disables the domain field when the at sign is found.
Keywords: kbbug kbfix kbqfe kbofficexpsp1fix kbhotfixserver KB304573
