Article ID: 304570
Article Last Modified on 2/21/2007
APPLIES TO
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
- Microsoft Windows NT Server 4.0 Standard Edition
This article was previously published under Q304570
SYMPTOMS
If a Graphical Identification and Authentication (GINA) dynamic-link library (DLL) or a pass-through "stub" GINA returns WLX_SAS_ACTION_LOCK_WKSTA immediately after the WlxLoggedOutSAS function is called, Winlogon enters a "race" condition and stops responding (hangs).
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
----------------------------------------------------------
23-Aug-2001 22:41 5.0.2195.3914 222,480 Gdi32.dll
23-Aug-2001 22:41 5.0.2195.4195 707,856 Kernel32.dll
23-Aug-2001 22:41 5.0.2195.3914 379,664 User32.dll
23-Aug-2001 22:41 5.0.2195.3873 367,888 Userenv.dll
23-Aug-2001 22:41 5.0.2195.4121 243,472 Winsrv.dll
25-Aug-2001 19:17 3.10.0.103 47,808 User.exe
23-Aug-2001 22:39 5.0.2195.4235 178,960 Winlogon.exe
20-Aug-2001 22:31 5.0.2195.4184 1,642,160 Win32k.sys
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3 (SP3).
MORE INFORMATION
For additional information about how to debug GINA DLLs, click the article number below to view the article in the Microsoft Knowledge Base:
260901 HOW TO: Debug a GINA DLL on a Single Computer
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server Product
Keywords: kbbug kbfix kbwin2000presp3fix kbqfe kbwin2000sp3fix kbsecurity kbhotfixserver KB304570
