Article ID: 303873
Article Last Modified on 2/19/2007
APPLIES TO
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
This article was previously published under Q303873
SYMPTOMS
A user call to OpenEncryptedFileRaw to restore a file may generate an "access denied" error message if:
- You have the SeRestorePrivilege.
- The file that you want to restore already exists.
- The file that you want to restore is on an NTFS volume and it is encrypted.
- You do not have permission to access the file.
You should be able to restore the file even if you do not have permission to access the file because you have SeRestorePrivilege access.
CAUSE
Ntfs.sys incorrectly checks the user permission when a file is opened for overwriting.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name ------------------------------------------------------ 7/13/2001 06:39p 5.0.2195.3853 512,304 Ntfs.sys
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.
MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server Product
For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:
296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes
Additional query words: kbBaseOS
Keywords: kbbug kbfix kbwin2000presp3fix kbqfe kbwin2000sp3fix kboswin2000fix kbhotfixserver KB303873
