Microsoft KB Archive/302485

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ACC2000: Application Error When You Preview or Print a Report and Not All the Pages Are Printed

Article ID: 302485

Article Last Modified on 5/24/2007



APPLIES TO

  • Microsoft Access 2000 Standard Edition, when used with:
    • Microsoft Windows 2000 Standard Edition



This article was previously published under Q302485

Novice: Requires knowledge of the user interface on single-user computers.

This article applies to a Microsoft Access database (.mdb) and to a Microsoft Access project (.adp).


SYMPTOMS

When you try to preview or print a report, you may receive the following error message:

MSACCESS.EXE - Application Error: The instruction at "0x77fca6cd" referenced memory at "0xfffffff8". The memory could not be "read".


NOTE: The actual memory address may vary.


CAUSE

This problem may occur if you use the HP LaserJet 4000 Series PCL 6 driver.

RESOLUTION

To work around this behavior, use one of the following methods:

  • Download and install the HP LaserJet 4000 Series PCL 5e driver from the Hewlett-Packard Web site.
  • Use one of the HP drivers that is installed by default with Windows 2000.

For information about how to contact Hewlett-Packard, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z


Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.



Additional query words: prb

Keywords: kberrmsg kbprb kbprint KB302485