Article ID: 301158
Article Last Modified on 4/17/2002
APPLIES TO
- Microsoft Outlook 2001 for Mac
This article was previously published under Q301158
SYMPTOMS
When you open a journal item that you created using Microsoft Outlook for Windows in Outlook 2001 for Mac, the following error message may occur:
When you dismiss the error message, the journal entry appears in another window behind the main Outlook viewer.
CAUSE
This behavior can occur because the journal entry was created by using automatic tracking for programs or individuals.
RESOLUTION
To resolve this behavior, use one of the following steps to view the journal item after you dismiss the error message dialog box:
- Select the journal item from the Outlook Window menu. -or-
- Click the journal item, if it is visible, behind the Outlook viewer. -or-
- Double-click the journal item a second time.
MORE INFORMATION
The Journal folder is available in Outlook 2001 for Mac as a convenience to allow you to review journal items that are entered by an Outlook for Windows user. Outlook 2001 for Mac does not allow the creation of journal items nor does it track activities for programs or individuals.
REFERENCES
For additional information about how to use the journaling feature in Outlook 2001 for Mac, click the article number below to view the article in the Microsoft Knowledge Base:
291145 OL2001: Use and Limitations of Journaling in Outlook 2001
Additional query words: ol2001 mac macintosh
Keywords: kberrmsg kbprb KB301158
