Microsoft KB Archive/301003

Knowledge Base

Exchange System Manager reports an error when you view the properties of a public folder

Article ID: 301003

Article Last Modified on 10/26/2006

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APPLIES TO

• Microsoft Exchange Server 2000 Service Pack 1

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This article was previously published under Q301003

SYMPTOMS

When you attempt to retrieve the client permissions of a public folder in Microsoft Exchange 2000 Server with Service Pack 1 (SP1), you may receive the following error message:

The information store could not be opened. The Logon to the Microsoft Exchange server computer failed.

MAPI 1.0 ID no: 80040111-0286-00000000

ID no: C1050000 Exchange System Manager

CAUSE

This problem can occur if the last server in that public folder's replica list is unavailable or cannot be contacted by the computer that is running Exchange System Manager.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.

Additional query words: ESM exch2kp2w XADM

Keywords: kbbug kberrmsg kbexchange2000presp2fix kbfix kbqfe KB301003

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