Article ID: 300937
Article Last Modified on 2/12/2007
APPLIES TO
- Microsoft Office XP Application Error Report
- Microsoft Word 2002 Standard Edition
This article was previously published under Q300937
SYMPTOMS
If you try to repeat the insertion of AutoText in Microsoft Word 2002, you may receive the following error message:
CAUSE
This behavior may occur if you use the F3 keyboard shortcut to insert the AutoText.
RESOLUTION
To resolve this problem, obtain the Microsoft Word 2002 Update: June 21, 2001. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
300553 WD2002: Overview of the Word 2002 Public Update: June 21, 2001
WORKAROUND
To temporarily work around this issue, use the AutoText command on the Insert menu. To repeat the insertion of the same AutoText, follow these steps:
- On the Insert menu, point to AutoText, and then click AutoText.
- Click the AutoText entry that you want to insert, and then click Insert.
- Press F4 or CTRL+Y to repeat the insertion.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was first corrected in the Microsoft Word 2002 Update: June 21, 2001.
MORE INFORMATION
The Office Error Reporting dialog box appears when an error occurs that results in a fatal event in the program. The dialog box includes a button to send the information about the fatal event to Microsoft. Microsoft gathers information about these types of events in a database to try and identify the cause. For more information about the Microsoft Data Collection Policy, visit the following Microsoft Web site:
For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
283768 OFFXP: End User Privacy Policy in Application Error Reporting
289508 HOW TO: Read the Error Signature from Office Application Error Reporting If Program Quits Unexpectedly
Keywords: kbbug kbdta kberrmsg kbfix kbgrpmose kbinvalidpagefault kbofficewatson kbprod2web KB300937