Article ID: 300767
Article Last Modified on 12/1/2007
APPLIES TO
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
- Microsoft Windows XP Professional x64 Edition
This article was previously published under Q300767
SYMPTOMS
When you use the WinZip utility to extract a third-party program from the Internet to the default folder, you may not be able to locate the Setup file for the program.
CAUSE
This behavior can occur because the default folder is a hidden temporary (Temp) folder.
RESOLUTION
To work around this behavior, set Windows Explorer to show hidden folders:
- Start Windows Explorer, click the View menu, and then click Options.
- Click the View tab, click Show hidden files and folders, and then click OK.
- Locate the program folder, and then double-click the Setup file.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Additional query words: download
Keywords: kb3rdparty kbenv kbprb kbsetup KB300767
