Article ID: 300208
Article Last Modified on 1/31/2007
APPLIES TO
- Microsoft Visio 2000 Standard Edition
- Microsoft Visio 2000 Professional Edition
- Microsoft Visio 2000 Technical Edition
- Microsoft Visio 2000 Enterprise Edition
This article was previously published under Q300208
SYMPTOMS
When you start Microsoft Visio, you may receive the following error message:
CAUSE
This issue occurs when the installation does not install the Msvcrt.dll file correctly.
RESOLUTION
To resolve this issue, follow these steps:
- Quit any programs that are running, and temporarily turn off any antivirus software.
- Insert the Visio 2000 CD.
- In Windows Explorer, browse to \Install\bin\sp\spcore, and then right-click Spcore.msi. Click Uninstall.
- Right-click Spcore.msi again, and then click Install.
- If you are prompted to do so, restart your computer.
Additional query words: prb
Keywords: kberrmsg kbprb KB300208