Article ID: 299580
Article Last Modified on 3/2/2007
APPLIES TO
- Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Web Edition
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
This article was previously published under Q299580
SYMPTOMS
When you try to access network shares by using the Windows Preinstall environment, your computer may stop responding (hang) or you may receive the following error message:
CAUSE
This problem occurs because the Windows Preinstall environment cannot access distributed file system (Dfs) shares.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to Obtain the Latest Windows XP Service Pack
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.
Additional query words: kbSetup
Keywords: kbbug kbenv kbfix kbhardware kbnetwork kbsetup kbwinxpsp1fix KB299580
