Article ID: 299333
Article Last Modified on 1/31/2007
APPLIES TO
- Microsoft Windows Millennium Edition
- Microsoft Windows 98 Second Edition
This article was previously published under Q299333
SYMPTOMS
When you try to run the Surround Sound Mixer, you may receive one or more of the following error messages:
CAUSE
This issue can occur if you have the Creative Labs Surround Sound Mixer program installed on your computer. Ctsurmix.exe is the Creative Labs SoundBlaster Surround Sound Mixer utility.
RESOLUTION
To work around this issue, search your hard disk for all instances of the Mfc42.dll file, and if there are multiple instances of this file, rename all of them except the one that is located in the Windows\System folder:
- Click Start, click Find or Search, and then click Files or Folders.
- In the Named box, type mfc42.dll.
- In the Look in box, click Local Hard Drives.
- Click Find Now.
- Right-click any Mfc42.dll file that is not in the Windows\System folder, and then click Rename.
- Type Mfc42.old, and then press ENTER.
- Repeat step 5 until all instances of the Mfc42.dll file (except the one that is located in the Windows\System folder) are renamed.
MORE INFORMATION
For information about how to contact Creative Labs, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
65416 Hardware and Software Third-Party Vendor Contact List, A-K
60781 Hardware and Software Third-Party Vendor Contact List, L-P
60782 Hardware and Software Third-Party Vendor Contact List, Q-Z
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Additional query words: wmehemaug
Keywords: kb3rdparty kbenv kberrmsg kbinvalidpagefault kbprb KB299333
