Article ID: 298430
Article Last Modified on 1/31/2007
APPLIES TO
- Microsoft Word 97 Standard Edition
- Microsoft Outlook 97 Standard Edition
This article was previously published under Q298430
SYMPTOMS
When you click a hyperlink in a WordMail message, and you are using Microsoft Outlook 97 and Microsoft Word 97 on a Microsoft Windows 2000-based computer, nothing happens.
RESOLUTION
To resolve the problem described in this article, obtain and install the latest Microsoft Word 97 update from the following Microsoft Web site:
IMPORTANT NOTE: Microsoft Word 97 post-service release fixes are cumulative. The latest update contains all of the fixes since Service Release 2. If you install the latest update for Word 97, you do not need to install any other updates after Service Release 2.
For additional information about the fixes included in the latest update for Word 97, click the article number below to view the article in the Microsoft Knowledge Base:
265374 WD97: Post Service Release Fixes for Word 97
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem is fixed in the latest Microsoft Word 97 Update.
Keywords: kbdownload kbdownload kbprb KB298430
