Knowledge Base

"Qbagent.exe Mrt Initialize Failure" Error Message with Intuit QuickBooks on Windows 2000

Article ID: 297488

Article Last Modified on 10/30/2006

APPLIES TO

Microsoft Windows 2000 Professional Edition

This article was previously published under Q297488

SYMPTOMS

When you start a computer that runs Windows 2000 and that has Intuit QuickBooks installed, you may receive the following error message:

Qbagent.exe mrt initialize failure

CAUSE

This behavior can occur if you need to update your version of QuickBooks 2000, including the QuickBooks Delivery Agent (Qbagent.exe), which is incompatible with Windows 2000.

RESOLUTION

To resolve this behavior, visit the following Intuit Web site to see about an update for QuickBooks 2000:

http://www.intuit.com

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

For information about how to contact Intuit, Inc., click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Keywords: kb3rdparty kberrmsg kbprb KB297488

Microsoft KB Archive/297488

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