Article ID: 296919
Article Last Modified on 10/27/2006
APPLIES TO
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Advanced Server
This article was previously published under Q296919
SYMPTOMS
When you are using Dcpromo.exe to demote a domain controller, the Lsass.exe process may stop responding (hang), and you may experience one or more of the symptoms that are listed in the following Microsoft Knowledge Base article:
220946 Symptoms That You May Experience If the Lsass.exe Process Stops
CAUSE
This problem can be caused if a buffer overrun occurs during the hand off of FSMO roles. Note that this can occur even though all FSMO roles may have been transferred to other domain controllers.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name -------------------------------------------------------- 08-Oct-2001 18:34 5.0.2195.4472 123,664 Adsldp.dll 08-Oct-2001 18:34 5.0.2195.4308 130,832 Adsldpc.dll 08-Oct-2001 18:34 5.0.2195.4016 62,736 Adsmsext.dll 08-Oct-2001 18:34 5.0.2195.4384 364,816 Advapi32.dll 08-Oct-2001 18:34 5.0.2195.4141 133,904 Dnsapi.dll 08-Oct-2001 18:34 5.0.2195.4379 91,408 Dnsrslvr.dll 08-Oct-2001 18:36 5.0.2195.4411 529,168 Instlsa5.dll 08-Oct-2001 18:34 5.0.2195.4437 145,680 Kdcsvc.dll 04-Oct-2001 21:00 5.0.2195.4471 199,440 Kerberos.dll 04-Sep-2001 09:32 5.0.2195.4276 71,024 Ksecdd.sys 27-Sep-2001 15:58 5.0.2195.4411 511,248 Lsasrv.dll 06-Sep-2001 18:31 5.0.2195.4301 33,552 Lsass.exe 27-Sep-2001 15:59 5.0.2195.4285 114,448 Msv1_0.dll 08-Oct-2001 18:34 5.0.2195.4153 312,080 Netapi32.dll 08-Oct-2001 18:34 5.0.2195.4357 370,448 Netlogon.dll 08-Oct-2001 18:34 5.0.2195.4464 912,656 Ntdsa.dll 08-Oct-2001 18:34 5.0.2195.4433 387,856 Samsrv.dll 08-Oct-2001 18:34 5.0.2195.4117 111,376 Scecli.dll 08-Oct-2001 18:34 5.0.2195.4476 299,792 Scesrv.dll 08-Oct-2001 18:34 5.0.2195.4025 50,960 W32time.dll 01-Aug-2001 21:44 5.0.2195.4025 56,592 W32tm.exe 08-Oct-2001 18:34 5.0.2195.4433 125,712 Wldap32.dll 06-Sep-2001 18:31 5.0.2195.4301 507,152 Lsasrv.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.
MORE INFORMATION
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes
Additional query words: kbDirServices
Keywords: kberrmsg kbbug kbfix kbwin2000presp3fix kbqfe kbwin2000sp3fix kbenv kbnetwork kbdirservices kbhotfixserver KB296919