Article ID: 296704
Article Last Modified on 9/26/2005
APPLIES TO
- Microsoft PowerPoint 2000 Standard Edition
This article was previously published under Q296704
SYMPTOMS
If you double-click a Microsoft PowerPoint presentation in Windows Explorer, the presentation does not open, and you receive the following two error messages:
-and-
CAUSE
This problem occurs when the file name contains a hyphen (-) that is followed by the number sign (#) and a number.
RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Size File name
----------------------------------------------------
26-APR-2001 13:49:56 1,261,568 Powerpnt.msp
26-APR-2001 14:49:02 2,454,528 Powerpnt_admin.msp
After the hotfix is installed, the following files will have the listed attributes or later:
Date Time Version Size File name
----------------------------------------------------------
16-MAY-2000 11:10:30 - 476,672 Ppttools.ppa
30-JUN-2000 12:59:44 - 4,096 Pptsec.mst
26-APR-2001 01:46:02 9.0.0.5225 4,251,700 Powerpnt.exe
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office 2000 Service Pack 3 (SP-3).
Keywords: kbbug kbfix kbqfe kboffice2000sp3fix kboffice2000presp3fix kbhotfixserver KB296704
