Article ID: 296446
Article Last Modified on 1/31/2007
APPLIES TO
- Microsoft Excel 2002 Standard Edition
- Microsoft PowerPoint 2002 Standard Edition
- Microsoft Windows NT 4.0
This article was previously published under Q296446
SYMPTOMS
When you have multiple documents open in any of the programs listed at the beginning of this article, only one icon for the program appears in the taskbar, even though the Windows in Taskbar option in the Options dialog box is selected. (On the Tools menu, click Options. On the View tab, select or clear the Windows in Taskbar check box.)
CAUSE
This problem occurs if both of the following conditions are true:
- Your computer is running Microsoft Windows NT 4.0.
-and-
- Microsoft Internet Explorer 4.01, SP-1 (or SP-2) with the Windows Desktop Update was not installed on your computer before you installed Office.
NOTE: Microsoft Internet Explorer 5.0 does not install the Windows Desktop Update. For more information, please see the Internet Explorer 5 Ie.txt file.
RESOLUTION
To resolve this problem, install the Windows Desktop Update.
For additional information about installing the Windows Desktop Update with Office XP, click the article number below to view the article in the Microsoft Knowledge Base:
290557 OFFXP: Some Office Features Are Lost When Windows Desktop Update Is Not Installed
Additional query words: prb OFFXP active desktop shell
Keywords: kbtshoot kbprb KB296446
