PSS ID Number: 295759
Article Last Modified on 11/14/2003
The information in this article applies to:
- Microsoft Windows 2000 Server SP1
- Microsoft Windows 2000 Advanced Server SP1
- Microsoft Windows 2000 Professional SP1
This article was previously published under Q295759
SYMPTOMS
If you use the ExtendOemPartition option in an unattended Setup script and the script is also being used to install the Microsoft Loopback adapter, the computer may stop responding (hang) after the final reboot. When this occurs, the following error message is displayed on a blue screen:
CAUSE
This problem occurs because the extended partition that is created during unattended Setup is marked to be reinstalled after the final reboot. When the computer restarts, the error occurs because the partition is not available to boot from.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
-------------------------------------------------------
5/24/2001 10:44a 5.0.2195.3636 508,176 Syssetup.dll
WORKAROUND
There are no known workarounds for this problem. You can repair a computer that has experienced this problem by booting from an MS-DOS boot disk or from a Microsoft Windows 95 or Microsoft Windows 98 Startup disk and then running the fdisk /mbr command. After you run this command, reboot the computer to cause the partitions to be re-created correctly.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.
MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server Product
For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:
296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes
Additional query words: kbSetup
Keywords: kbbug kbfix kbsetup kbWin2000PreSP3Fix kbWin2000sp3fix KB295759
Technology: kbwin2000AdvServ kbwin2000AdvServSearch kbWin2000AdvServSP1 kbwin2000Pro kbwin2000ProSearch kbWin2000ProSP1 kbwin2000Search kbwin2000Serv kbwin2000ServSearch kbwin2000ServSP1 kbWinAdvServSearch
