Microsoft KB Archive/295577

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Disk Management Snap-in Displays Red X for Volumes Spanning Multiple Physical Disks

Article ID: 295577

Article Last Modified on 2/21/2007



APPLIES TO

  • Microsoft Windows 2000 Service Pack 1
  • Microsoft Windows 2000 Service Pack 2
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Service Pack 1
  • Microsoft Windows 2000 Service Pack 2



This article was previously published under Q295577

SYMPTOMS

Volumes that span multiple physical disks may incorrectly be marked as being in error when you view them in the Disk Management snap-in. However, those volumes contain no errors and you can access data on them successfully. This problem occurs randomly, and the problem may not reoccur if you quit the snap-in and then start it again.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack


The English version of this fix should have the following file attributes or later:

   Date        Time      Version          Size     File name
   ---------------------------------------------------------------
   4/25/2001  06:20p   2195.3550.297.3   369,008   Dmboot.sys
   4/25/2001  06:42p   2195.3550.297.3   316,176   Dmconfig.dll
                



STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product


For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot


For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes



Additional query words: kbBaseOS

Keywords: kbbug kbfix kbwin2000presp3fix kbqfe kbwin2000sp3fix kboswin2000fix kbhotfixserver KB295577