Article ID: 295309
Article Last Modified on 10/27/2006
APPLIES TO
- Microsoft Systems Management Server 2.0 Standard Edition
This article was previously published under Q295309
SYMPTOMS
When Systems Management Server (SMS) attempts to process some MIF files that are generated by SMS Hardware Inventory, the SMS_Executive service may cause the computer to run slowly or to stop responding (hang). This may be caused by an incorrectly formatted MIF file. Rather than stopping the processing cycle and moving the MIF file to the Badmifs folder, the Dataldr thread of the SMS_Executive service hangs and ultimately causes the SMS_Executive process to hang. Attempts to stop the SMS_Executive service do not work; the only way to stop the process is to use Kill.exe or to reboot the server. The MIF file is ultimately moved to the Badmifs folder, but this does not stop the problem from reoccurring with newly submitted MIF files.
CAUSE
This issue is caused by the inability of Dataldr to process a MIF file that has not been properly formatted. When Dataldr attempts to parse the MIF file, the file may be truncated before all of the information is written. When Dataldr attempts to process the MIF file it enters a loop, trying to fully parse the file. This then causes the SMS_Executive process to steadily consume CPU resources.
RESOLUTION
To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
288239 SMS: How to Obtain the Latest Systems Management Server 2.0 Service Pack
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Systems Management Server 2.0 Service Pack 4.
Additional query words: prodsms
Keywords: kbhotfixserver kbqfe kbbug kbfix kbsms200fix kbsms200presp4fix KB295309
