Article ID: 294779
Article Last Modified on 2/19/2007
APPLIES TO
- Microsoft Outlook 2002 Standard Edition
- Microsoft Exchange 2000 Server Standard Edition
This article was previously published under Q294779
SYMPTOMS
When you have configured multiple accounts in Outlook 2002 (for example, a Microsoft Exchange Account, a Post Office Protocol version 3 (POP3) Account, a Hotmail Account, and an Internet Messaging Access Protocol (IMAP) account), you may receive the following error message when you click Send All on the Tools menu, click Send/Receive, and then click Send All.
If you click the Details button, a reference to the server, the protocol, and the port number appears. The Unique Identifier number (UID), as it was previously listed, also appears with the next sequential UID.
CAUSE
This behavior occurs because the UID that is generated by the server gave a previous UID number, when it should have used the next one. The cause of this behavior is unknown at this time.
RESOLUTION
To resolve this behavior, remove the IMAP account and create a new one.
How to Remove an IMAP Account
- On the Tools menu, click E-mail Accounts in Outlook 2002.
- Under E-mail, click View or change existing accounts, and then click Next.
- Select the IMAP account that is listed, click Remove, click Yes, and then click Finish.
How to Create an IMAP Account
- On the Tools menu, click E-mail Accounts in Outlook 2002.
- Under E-mail, click Add a new e-mail account, and then click Next.
- Select IMAP from the list, and then click Next.
- Fill out the information on the settings page, click Next, and then click Finish.
MORE INFORMATION
Keywords: kberrmsg kbprb KB294779
