Article ID: 294536
Article Last Modified on 7/28/2003
APPLIES TO
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional Edition
This article was previously published under Q294536
SYMPTOMS
After you upgrade a computer from Microsoft Windows 98, Microsoft Windows 98 Second Edition, or Microsoft Windows Millennium Edition to Microsoft Windows XP Home Edition or Microsoft Windows XP Professional, if you do not set up additional user accounts initially, the Fast User Switching feature is not turned on by default.
If you set up additional user accounts after the upgrade, you cannot switch user accounts unless you manually turn on this feature.
CAUSE
This behavior can occur if the computer has 64 megabytes (MB) of RAM.
WORKAROUND
To work around this behavior, manually turn on the Fast User Switching feature:
- Click Start on the Windows taskbar, and then click Control Panel.
- In Control Panel, double-click User Accounts.
- In the User Accounts dialog box, under Pick a task, click Change the way users log on or off.
- Click to select the Use Fast User Switching check box.
MORE INFORMATION
For more information, see the following articles:
279765 Description of Fast User Switching
294739 Description About Availability of the Fast User Switching Feature
Additional query words: OOBE experience
Keywords: kbhardware kbsetup kbprb kb3rdparty KB294536
