Article ID: 294270
Article Last Modified on 9/23/2005
APPLIES TO
- Microsoft Commerce Server 2000 Standard Edition
This article was previously published under Q294270
SYMPTOMS
When you select the Import all log files since last import option in the Import Web Server Logs dialog box, data that has already been imported may be imported again. This problem only occurs when you import log files from multiple Internet Information Services (IIS) 5.0 Web sites. To verify this, click View Log Files in the Import Web Server Logs dialog box.
CAUSE
To monitor the most recently imported Web log file, the Commerce Server Data Transformation Services (DTS) component uses the SiteSummary table from the corresponding Data Warehouse to store the DateTime value. When there are multiple log files from different Web sites, this mechanism fails. Therefore, all log files since the last "single Web site" log file import are imported. If your first Web log file import used multiple log files from different Web sites, you may see "1/1/1971" as the EndTime value.
WORKAROUND
Use the following code to create an environment variable that activates an alternative code path:
set USERBTREEFORMULTISOURCEHITS = 1
NOTE: You must restart the Microsoft Management Console (MMC).
RESOLUTION
To resolve this problem, obtain the latest service pack for Commerce Server 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
297216 INFO: How to Obtain the Latest Commerce Server 2000 Service Pack
STATUS
Microsoft has confirmed that this is a problem in Microsoft Commerce Server 2000. This problem was first corrected in Commerce Server 2000 Service Pack 1.
Keywords: kbbug kbfix kbqfe kbhotfixserver KB294270
