Article ID: 292313
Article Last Modified on 12/4/2007
APPLIES TO
- Microsoft Office XP Professional Edition
- Microsoft Office XP Small Business Edition
- Microsoft Office XP Standard Edition
- Microsoft Office XP Standard Edition for Students and Teachers
- Microsoft Office XP Developer Edition
- Microsoft Access 2002 Standard Edition
- Microsoft Excel 2002 Standard Edition
- Microsoft FrontPage 2002 Standard Edition
- Microsoft Outlook 2002 Standard Edition
- Microsoft PowerPoint 2002 Standard Edition
- Microsoft Word 2002 Standard Edition
This article was previously published under Q292313
SYMPTOMS
When you attempt to use the /j switch with the Windows Installer package for the System Files Update (Osp.msi), you receive the following error message
where Microsoft Office XP edition is the edition of Office that you are using; for example, Microsoft Office XP Professional with FrontPage.
CAUSE
The System Files Update does not support advertisement by using the /j switch, or any combination by using the /j switch. For example, /jm or /ju also generates this error message.
RESOLUTION
To resolve this problem, install the System Files Update without using the /j switch. You can install the System Files Update when you run the Setup program for Office, or you can install the System Files Update directly by using the Osp.msi file.
For additional information about the System Files Update, click the article number below to view the article in the Microsoft Knowledge Base:
286399 OFFXP: Description of the System Files Update
MORE INFORMATION
If you want to use the /j switch (including either /jm or /ju) for the Office installation that occurs separately from the System Files Update installation, you can specify the /j switch on the command line with Setup.exe. For example, use a command line similar to the following
path\Setup.exe /jm
where path is the full path to the root of your Office installation source location. In this scenario, the System Files Update installation occurs, and then after your computer restarts, the Office installation automatically starts and uses the /j switch.
Additional query words: prb advertise osp system pack
Keywords: kberrmsg kbprb KB292313
