Article ID: 292003
Article Last Modified on 10/26/2007
APPLIES TO
- Microsoft Windows 2000 Service Pack 2
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Service Pack 2
This article was previously published under Q292003
SYMPTOMS
The Windows 2000 Support Tools help support personnel and network administrators to manage their networks and troubleshoot problems. Windows 2000 Service Pack 2 (SP2) includes updates for several of the Support Tools. The tools that have been updated include:
Netdom.exe
Nltest.exe
Dnscmd.exe
Netdiag.exe
Dcdiag.exe
Dfsutil.exe
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
------------------------------------------------------
01/31/01 7:39pm 5.0.2195.2867 114,448 Netdom.exe
12/19/00 9:18pm 5.0.2195.2808 161,040 Nltest.exe
11/21/00 8:59pm 5.0.2195.2778 84,752 Dnscmd.exe
08/28/00 12:30am 5.0.2195.2104 389,392 Netdiag.exe
09/06/00 12:55pm 5.0.2195.2127 217,872 Dcdiag.exe
10/24/00 9:38pm 5.0.2195.2560 103,184 Dfsutil.exe
STATUS
Microsoft has confirmed that this is a problem in Microsoft Windows 2000. This problem was first corrected in Windows 2000 Service Pack 2.
MORE INFORMATION
The Support Tools are not automatically installed when you install SP2. Windows 2000 Datacenter Server customers should consult with their OEM for the updated Support Tools.
The updated tools are available in the Support\Tools\Support.cab file on the Windows 2000 SP2 CD-ROM. They are also available for download from the Microsoft Web site at:
The Windows 2000 Support Tools Help file (W2rksupp.chm), which is located in the Support Tools .cab file, provides a description of each file and its associated syntax, sample output, and notes. Refer to this Help file for specific usage information for these tools. Additional help is available by typing toolname /help at a command prompt.
The following Microsoft Knowledge Base articles include additional information about fixes or features that have been added to the updated tools:
259887 RRType HINFO or ISDN Are Not Added When You Use the Dnscmd.exe Tool
267855 Problems with Many Domain Controllers with Active Directory Integrated DNS Zones
265706 DCDiag and NetDiag in Windows 2000 Facilitate Domain Join and DC Creation
293114 Updates to Dfsutil.exe
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes
Additional query words: 5774
Keywords: kbproductlink kbbug kbfix kbqfe kbwin2000presp2fix KB292003
