Article ID: 291393
Article Last Modified on 9/26/2005
APPLIES TO
- Microsoft Commerce Server 2000 Standard Edition
This article was previously published under Q291393
SYMPTOMS
The Web Log Import process stops responding with what appears to be a spinning thread. Processor utilization is very high.
CAUSE
A miscalculation is performed for hit-time ordering when hits span the buffers that are utilized.
RESOLUTION
To resolve this problem, obtain the latest service pack for Commerce Server 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
297216 INFO: How to Obtain the Latest Commerce Server 2000 Service Pack
STATUS
Microsoft has confirmed that this is a problem in Microsoft Commerce Server 2000. This problem was first corrected in Commerce Server 2000 Service Pack 1.
Keywords: kbbug kbfix kbcommserv2000presp1fix kbcommserv2000sp1fix kbqfe kbhotfixserver KB291393