Knowledge Base

You May Not Be Able to Install Game Controllers on Some Windows 2000-Based Computers

Article ID: 290410

Article Last Modified on 2/21/2007

APPLIES TO

Microsoft Windows 2000 Server
Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Professional Edition

This article was previously published under Q290410

SYMPTOMS

When you try to install game controllers by using the Game Controllers tool in Control Panel on some Windows 2000-based computers, you may receive the following error message:

Missing Gameport or Gameport Drivers! Your Gameport or Gameport drivers are not properly configured. Please consult the device manager.

CAUSE

This problem occurs because there is a problem with the code for the Gameenum.sys driver.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English-language version of this fix should have the following file attributes or later:

   Date        Time     Version        Size   File name
   ------------------------------------------------------
   3/8/2001   01:54p   5.0.2195.3342   9,520  Gameenum.sys

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot

This problem has been documented on several Fujitsu Siemens computers with Intel 810, Intel 820, Intel 815, and VIA Pro266 chipsets.

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Additional query words: kbBaseOS

Keywords: kbhotfixserver kbqfe kbbug kbenv kbfix kbhardware kboswin2000fix kbwin2000presp3fix kbwin2000sp3fix KB290410

Microsoft KB Archive/290410

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