Article ID: 290222
Article Last Modified on 10/18/2002
APPLIES TO
- Microsoft Commerce Server 2000 Standard Edition
This article was previously published under Q290222
SYMPTOMS
When you try to run the Web Server Log Import (Commerce Server) Data Transformation Services (DTS) task, the Orders table in the Data Warehouse may be missing entries that were contained in the logs.
CAUSE
The Web Server Log Import DTS task cannot interpret the order event information of entries in which Secure Sockets Layer (SSL) is enabled.
RESOLUTION
To resolve this problem, obtain the latest service pack for Commerce Server 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
297216 INFO: How to Obtain the Latest Commerce Server 2000 Service Pack
STATUS
Microsoft has confirmed that this is a problem in Microsoft Commerce Server 2000. This problem was first corrected in Commerce Server 2000 Service Pack 1.
MORE INFORMATION
If the Orders table is not populated with data, any reports that depend upon the Orders table will be inaccurate. The Orders table is updated if there is data in the logs that was created when SSL was not enabled on the site.
Additional query words: DW data warehouse execute
Keywords: kbbug kbfix kbcommserv2000presp1fix kbcommserv2000sp1fix kbqfe KB290222
