Article ID: 290114
Article Last Modified on 3/1/2007
APPLIES TO
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Professional Edition
This article was previously published under Q290114
SYMPTOMS
When you click the Settings tab in the Display Properties dialog box, the following Stop error may occur:
Note that the first and third parameters may vary.
CAUSE
This issue can occur if Symantec PCAnywhere version 9.0 or 10.0 is installed. This issue occurs because of a compatibility issue with the PCAnywhere display dynamic-link library (DLL).
RESOLUTION
To resolve this issue, use any of the following methods:
- Uninstall PCAnywhere, and then change the display settings.
- Uninstalling and reinstall PCAnywhere, and then change the display settings.
- Start PCAnywhere, click Tools, click Application Options, and then click Host Operation. Change Host video mode to Compatible.
For additional information about this issue, please contact Symantec (http://www.symantec.com).
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
MORE INFORMATION
For information about the PCAnywhere video hook, visit the following Symantec Web page:
For information about how to contact Symantec, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
Keywords: kb3rdparty kbdisplay kbprb KB290114
