Article ID: 289496
Article Last Modified on 11/21/2006
APPLIES TO
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Advanced Server
- Microsoft Internet Information Services 5.0
This article was previously published under Q289496
SYMPTOMS
When you upload server-side include (SSI) Active Server Pages (ASPs) on a computer that runs Windows 2000 Service Pack 1, an overflow in the Llhost.exe program, which runs under system context, may occur in Internet Information Services (IIS). The overflow causes the following error message:
Then the source ASP page produces an access violation. If a fix (other than the one listed in this article) has been applied, the following error message appears:
The source ASP page then returns a server 500 error but does not produce an access violation.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name -------------------------------------------------------- 31-May-2001 18:31 5.0.2195.3649 332,560 Asp.dll 31-May-2001 18:31 5.0.2195.3649 13,584 Infoadmn.dll 31-May-2001 18:31 5.0.2195.3649 245,520 Infocomm.dll 31-May-2001 18:31 5.0.2195.3649 62,736 Isatq.dll 31-May-2001 18:32 5.0.2195.3649 7,440 W3ctrs.dll
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.
MORE INFORMATION
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173 Datacenter Program and Windows 2000 Datacenter Server Product
For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:
296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot
Additional query words: kbIISCom
Keywords: kbhotfixserver kbqfe kbbug kbfix kbwin2000presp3fix kbwin2000sp3fix KB289496