Microsoft KB Archive/289161

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Access Violation Occurs When You Remove Snap-in and Then Add It Again to Delete User

Article ID: 289161

Article Last Modified on 1/31/2007



APPLIES TO

  • Microsoft Windows 2000 Service Pack 1
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Service Pack 1



This article was previously published under Q289161

SYMPTOMS

When you delete a user by means of the Active Directory Users and Computers snap-in in Microsoft Management Console (MMC) and then remove the snap-in, an access violation occurs if you add the snap-in again to delete another user.

CAUSE

This behavior occurs because Windows 2000 does not handle the removal of the snap-in correctly.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

This problem was first corrected in Windows 2000 Service Pack 2.


Keywords: kbbug kbfix kbwin2000presp2fix KB289161