Knowledge Base

XADM: Background Cleanup Errors During Information Store Shutdown Are Misleading

Article ID: 288648

Article Last Modified on 2/27/2007

APPLIES TO

Microsoft Exchange 2000 Server Standard Edition

This article was previously published under Q288648

SYMPTOMS

When you stop the Information Store service on an Exchange 2000 server, the following error messages may be logged in the Event Viewer Application event log:

Event ID: 1101
Source: MSExchangeIS Public Store
Type: Error
Category: Background Cleanup
Description:
Error 0x3ed occurred on message 1-2C02 during a background cleanup on database ""First Storage Group\Public Folder Store (servername)

Event ID: 7200
Source: MSExchangeIS Public Store
Type: Error
Category: General
Description:
Background thread FBackgroundTimedEvent halted on database ""First Storage Group\Public Folder Store (servername)due to error code 0x3ed.

Despite these error messages, the information store shuts down cleanly.

CAUSE

This issue can occur because Exchange 2000 does not suppress these error messages when the store is shutting down. These error messages are misleading and do not indicate a problem. They can be safely ignored.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack

The English version of this fix should have the following file attributes or later:

Component:

File name	Version
store.exe	6.0.4523.0

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 1.

Additional query words: 1101 7200 FBackgroundTimedEvent "Error 0x3ed"

Keywords: kbbug kbexchange2000presp1fix kbfix kbqfe KB288648

Microsoft KB Archive/288648

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